Frequently Asked Questions

Q. Can I get tickets even though the event is sold out?
A. Unfortunately not

Q. If I have a ticket for upstairs can I go downstairs?
A. No

Q. Does my VIP/Suite ticket give me access to the aftershow?
A. No (unless stated)

Q. How do I get to the Purple Lounge/Kings Row?
A. Via the VIP entrance, 20 yards past the box office on the right

Q. If I buy a membership package do I still have to purchase a ticket to every event?
A. Yes

Q. What am I receiving for my membership?
A. Pre-sale tickets for most of AEG Live shows at indigO2, access to the VIP Members Bar, The Purple Lounge.

Q. If I have a membership package am I guaranteed access to every event?
A. If the event isn’t sold out and you have purchased a ticket.

Q. What is indigO2?
A. indidgO2 is a 2,350 capacity live music venue, which occasionally hosts club nights.

Q. Is the indigO2 in the arena?
A. No, indigO2 is a separate building within The O2.

Q. Are there cloakrooms at indigO2?
A. Yes on every floor

Q. What is indigO2 like inside?
A. indigO2 is a theatre-style configuration, with seating on the balcony. The floor can be all standing, part seated or completely seated depending on the event.